When you register an account or purchase an item on the Website, the following information may be collected. The Website may ask for your names, contact details as well as other personal information. Due to the nature of the process Stilbaai Kelders may also need to enquire about credit card details as well as an delivery address. If changes occur with regards to the personal information of a user Stilbaai Kelders should be notified of said change.
The information asked for by the Website will be used for the correct supply of goods to the user. Furthermore the information will be used to adhere to the delivery requirements of the user. With regards to administration information will be used for internal records. Information may be used to improve the services as well as range of products provided by Stilbaai Kelders. Stilbaai Kelders may send emails to users regarding promotional offers, specials or any other information pertaining to the goods or services provided to the email address provided by the user, there will be an opt out option if a user should so decide.
4. Disclosure of Information
Stilbaai Kelders may share information with third parties that is not considered personal information. For the purpose of this document the information that may be shared with third parties is limited to website usage, anonymous demographic information as well as user statistics. Stilbaai Kelders will do everything necessary to protect your privacy, however we are not liable for disclosures made by third parties, of information in our possession, who are not subject to our control unless such a disclosure is a direct result of our gross negligence.
5. Privacy Choices
When you are asked to fill in a form on the Website, there will be a box that you can click to opt out of direct marketing from Stilbaai Kelders. Furthermore you can opt out after agreeing at any time via email. A user can also request the details regarding the information held by Stilbaai Kelders via email. If a user suspects that any information we are holding is incorrect or incomplete please rectify such information as soon as possible by contacting us.
Save for where this policy exempts us Stilbaai Kelders will treat all personal information as strictly confidential. Appropriate measures will be taken by Stilbaai Kelders to protect your personal information against unlawful or unauthorised processing, damage, alteration disclosure, access or loss. Access will be provided to a user to view and alter their personal information we will also provide reasonable evidence of our compliance to obligations set out in this policy. Should we become aware of any disclosure or unauthorised use we will notify the affected user immediately. Personal information will not be retained for any longer than the period originally needed, save for information we are legally obliged to retain. If requested by a user personal information will be promptly returned or destroyed.
Stilbaai Kelders is based in the Republic of South Africa and as such we are governed by the privacy standards, regulations and laws of South Africa. The use of the Website entails to the collection, transfer, storage as well as processing of information to and in South Africa by using the Website you agree to the above.